Technical Assistant
Working hours
- Monday to Friday 7am - 4pm
Pay: £28,000.00-£30,000.00 per year
Job Description:
Company Overview
Cranswick is a leading British food producer committed to delivering authentic, high-quality products rooted in the farm-to-fork ethos. Since 1975, we have grown from humble beginnings to become one of the largest and most respected food manufacturing companies in Britain, dedicated to upholding the Great British Taste.
Job Overview
We are looking for a Technical Assistant to join our technical team in Sherburn in Elmet. Reporting directly to the QA Manager, you will provide support across the Technical and Quality functions, helping to maintain high standards of food safety, product quality and customer requirements across the site.This is a varied role that would suit someone who is organised, detail-focused, confident with data and enjoys working collaboratively with different teams.
Duties
- Provide day-to-day support to the QA Manager and Factory Technical Manager.
- Complete and maintain KPI reports and technical data.
- Analyse data and identify emerging trends, sharing findings with the wider team.
- Manage and host customer quality panels and taste panels.
- Support complaint investigations and help identify opportunities for continuous improvement.
- Log and monitor customer complaints and non-conformances.
- Complete traceability exercises in line with internal schedules and customer or audit requirements.
- Respond to customer queries relating to certification, policies and additional information.
- Support customer visits and internal and external audits by preparing and collating relevant information.
- Complete and maintain paperwork and technical documentation.
- Update Quality Attribute Specifications (QAS) and distribute relevant changes to the factory.
- Ensure technical equipment is calibrated in line with the required schedule.
- Support the development and implementation of the site's paperless systems.
- Complete projects assigned by the QA Manager and Factory Technical Manager.
- Work closely with Planning, Production, NPD, Health & Safety, HR and Hygiene teams.
- Carry out additional duties and projects in line with business requirements.
Requirements
- Highly organised and able to manage multiple tasks.
- Conscientious with excellent attention to detail.
- Accurate when working with data and documentation.
- A confident communicator who can work effectively with colleagues across different departments.
- A strong team player with a collaborative approach.
- Proactive and willing to take ownership of tasks.
- Trustworthy, reliable and committed to quality and compliance.
- Comfortable using Microsoft Office, particularly Excel and PowerPoint.
- Able to understand and follow procedures and instructions.
- Flexible and able to adapt to changing business requirements.
- Keen to learn and develop within a Technical/Quality environment.
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Free parking
- On-site parking
- Profit sharing
- Sick pay
- Store discount
Ability to commute/relocate:
- Leeds LS25 6PL: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Join us as a Technical Assistant and be part of a vibrant team dedicated to producing exceptional British food. Your expertise will help uphold our standards of quality while supporting innovation and excellence at every stage of our production process.