Despatch Senior Supervisor (Days)
Despatch Senior Supervisor (Days)
Monday-Friday Shift Pattern, 07:00-17:00
Cranswick Country Foods Riverside, Neptune Street, William Wright Dock, Hull, HU1 2ET
Cranswick is a leading UK food producer with revenue of over £2 Billion. We produce and supply premium food to high profile UK grocery retailers, the food service sector and other UK and global customers. Our Riverside facility sits in the Fresh Pork division and is a sister site to our primary processing facility in Preston, Hull. The site has undergone recent and significant factory investment with a focussed future strategy, delivering best-in-market supply chain standards and creating a quality culture that puts our customer's needs at the forefront of all our decisions.
We are currently recruiting a Senior Supervisor (Days) to oversee the running of the Despatch Operation, supported by the Despatch Supervisors, Chargehands, and Operatives. The Senior Supervisor will effectively and efficiently manage daily operations of Despatch department, whilst maximising profitability, reducing waste, and implementing continuous improvement strategies.
Main Duties Include (but not limited to):
- Manage the efficient and productive operation of the Despatch department on a day to day basis
- Ensure that all products are despatched in a timely manner and according to customer requirements
- Investigate any failure to achieve the agreed targets and to implement any corrective action required
- Maintain quality and legality of product in line with customer specifications and standards, ensuring GMP and technical requirements are adhered to
- Work closely with Department Managers to investigate ways of improving product quality
- Ensure that Supervisors are working to achieve the agreed KPI targets in relation to staffing levels, costs, absences and skills levels
- Maintain appropriate levels of staff and ensuring that wage bills are commensurate with output
- Resolve any issues with customers such as complaints and queries
- Deliver on key performance indicators including; people, quality, health, safety and environment, cost optimistation, customer service and project delivery
- Objectively assess the team’s performance and develop improvement plans
- Ensure clarity of role for team members, including assigning of tasks, coaching and providing feedback
- Assume responsibility for the management of activities which ensure food safety, integrity, legality and quality
- Ensure adherence to all standards and processes relating to CCP monitoring, glass, complaints, label verifications and other paperwork in your area
- Maintain knowledge of relevant legislation, internal company policies and procedures, codes of practice, technical specifications, COSHH regulations and developments in H.A.C.C.P systems relevant to the department
- Uphold good housekeeping and hygiene practices to ensure product safety, with particular attention to temperature control and general hygiene
- Review and update the training requirements of the department in line with current legislation and changing departmental operations
- Ensure that all staff have been given the appropriate level of training necessary to carry out their work within legislative and Health and Safety guidelines
- Effectively promote Health, Safety and Environmental awareness within your areas of control
- Ensuring that all HSE information relevant to “preventative and protective measures” is communicated to your subordinates
- Effectively manage energy and waste within the department
You Will Have:
- Experience in a similar role - Warehouse/Factory (Senior) Supervisor/Team Leader/Experienced Chargehand
- Experience leading a team (essential)
- Examples of working towards KPIs and delivering positive results
- Previous experience in a fast-moving consumer goods environment
- Strong IT skills (Microsoft Office)
- Effective communication skills
What We Offer:
- Job stability at a growing and expanding company
- 28 days annual leave with the option to purchase up to additional 5 days
- Purchase company shares through discounted share scheme
- Company pension scheme – up to 10% employer contribution
- Access to retail discount app, bike to work scheme, health and wellbeing platform
A full job description is available upon request.
Please submit your CV & Cover Letter to: [email protected]
Closing Date: 31st December 2025
Please note that if a suitable candidate is found, this closing date may be brought forward.
If you are an internal candidate, please ensure you have made your line manager aware before applying and confirm this when submitting your application.