Technical Assistant

Sherburn In Elmet, Leeds

Technical Assistant

(Sherburn in Elmet, Leeds)

An exciting opportunity has become available for a Technical Assistant.  

Main duties include (but not limited to):

  • Monitoring, compiling and maintaining systems for complaint investigations and responses
  •  Ensuring customer complaints are displayed on KPI boards monthly
  • Completion of data required for the complaint reduction plan and ensuring minutes are taken in the meetings.
  • Completion of all customer KPI reports
  •  Completion of all internal KPI reports (board report, monthly KPI, weekly KPI, morning meeting weekly report)
  • Collation and trending of micro and chemistry results on a weekly basis, and ensuring any failures are rested and reports updated with further results
  • Completion and distribution of all trending reports (micro and chemistry) to the management team
  • Assist with traceability studies
  • Conduct taste panels
  • Supporting and collating information as required for any customer visits, internal or external audits.

Requirements, experience and person specification

  • Previous experience using Microsoft Office, Excel, Power BI & Power Point (training will be provided)
  • Ability to communicate, understand and follow instructions
  • Confidentiality with attention to detail and accuracy
  • Willingness to learn
  • Possess a team ethic
  • Flexible approach with ability to carry out a wide variety of tasks and adapt to the changing needs of the Company

Hours of work- Monday- Friday 8am- 5pm (however flexibility around core working hours is essential)

Rates of pay to be discussed at interview stage.

A full Job description is available upon request.

Interested candidates, please apply by emailing your cv to or, or sending your cv and cover letter to the HR department, Cranswick Gourmet Bacon, 1 seafox court, Sherburn- In-Elmett, LS25 6PL

Closing date: Friday 5th November 2021

 Please be aware that the closing date can be brought forward if a suitable candidate is sourced.